About us
Our profile
We provide expert quality support and accommodation for adults aged 18+. Our supported living services provide innovative and person-centred support enabling people with autism, learning disabilities, mental health illnesses and challenging behaviours to live as independently as possible within the home and in the local community.
At Living Care, we empower people to lead fulfilling, more independent lives. What that looks like for each person is completely different, and so we always take a personal approach, working together with families, support networks and individuals to make sure everything we do is tailored around them.
Our highly trained staff will ensure right from the beginning that you know what we will do to support you. In order to achieve the best possible outcomes, we also work in close partnership with health and social care professionals, housing, education and vocational training providers and employers.
Our mission
To work with and empower our service users to make choices, achieve goals and take control of their lives through high quality care, support and housing.
Our values
Excellence
We are committed to excellence in everything we do. The success of our organisation and, crucially, the successes and outcomes of the people who use our services, depends on our ability to deliver consistently excellent services that exceed expectations.
Partnership
Partnership informs and influences everything we do. Through working together at every level, service users and staff will together design and deliver flexible, personalised and better services.
Trust
We are an organisation with a strong social purpose. We will be trusted by our commissioners and funders to deliver the services we say we will. We will behave with integrity and transparency. We will be trusted by our service users to deliver on our promises and by their loved ones to deliver safe and consistently high quality services.
Aspiration
We are aspirational – for our customers, staff, and organisation. We aim high, seek out opportunities, and do not shy away from the challenges we face. We believe in identifying, nurturing, and developing potential and creating a culture of recognition and celebration across the organisation.
Our support model
We involve our service users and those who know them well in the design and delivery of their support, and place each service user at the centre of decision-making. We adapt support to each client’s daily activities, be that school, college, training or employment.
Our clients benefit from a Key Worker who regularly reviews their support. In addition, we support each young adult/client:
- To be aspirational, encouraging them to believe they can and will succeed
- As an adult on equal terms, clear about expectations, rights, and responsibilities
- With care and compassion, building trust over time
- To recognise and build strong, healthy, and safe relationships
- To build their skills, access training, and get into work
- Fairly and consistently, openly challenging negative patterns of behaviour
Why choose us
Respect
We respect the dignity of each person, to choose how they live and our support and care do not degrade a person’s inherent dignity.
Training
Our staff training helps colleagues to understand what they need to do in order to make a reality of our shared philosophy of supporting our people.
Compassion
The support we offer is underpinned by the active gift of kindness, love, caring, and a demonstration of being willing to help.
The right support
At Living Care we support all aspects of daily life to develop the skills required to live more independently.
- Balanced careOur unique approach to care promotes a healthy mind, body and spirit.
- Available 24/7Support when it is needed, day or night.
- Maintaining homeHelp to keep a home clean, safe and comfortable.
- Personal care and groomingDignified daily support, in the way each person prefers.
- BudgetingSkills and support to manage money with confidence.